This Privacy Policy explains what personal information DigiBenders collects, why we collect it, how we use and protect it, and what rights you have over your data. We are committed to handling your information responsibly and in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
DigiBenders Inc. is a digital agency based in Saint John, New Brunswick, Canada. We provide services including web design and development, AI automation, app development, branding, and digital marketing to clients across Canada and the United States.
For all privacy-related questions, you can reach us at:
Email: info@digibenders.com
Phone: +1 (506) 651-8919
Contact Page: https://www.digibenders.com/contact
We collect personal information only for the purposes set out in this policy.
When you visit digibenders.com, we automatically collect certain technical data through cookies and analytics tools:
We use the following tools that may collect data independently under their own privacy policies:
These tools may transfer data to servers located outside Canada, including the United States. By using our website, you acknowledge that your data may be processed in other jurisdictions.
We use your personal information only for the purposes for which it was collected. Specifically, we use it to:
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
Our website uses cookies and similar tracking technologies. A cookie is a small text file placed on your device when you visit a website.
Strictly Necessary — Required for the website to function (for example, form submissions and security). These cannot be disabled.
Analytics — Google Analytics 4 tracks page visits, session duration, and user behaviour to help us improve the site. Requires your consent.
Marketing and Pixels — Meta Pixel tracks ad performance and supports retargeting audiences on Facebook and Instagram. Requires your consent.
Functional — Remembers your preferences to improve your experience on return visits. Requires your consent.
You can control or disable non-essential cookies at any time through your browser settings. You may also opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout and opt out of Meta ad tracking through your Facebook account settings under Ad Preferences.
Under PIPEDA, we rely on the following bases to collect and use your personal information:
Consent — For analytics cookies, Meta Pixel, and marketing communications. You may withdraw consent at any time by contacting us or adjusting your cookie settings.
Contract — When you engage DigiBenders for services, we collect and use information necessary to deliver those services under our agreement with you.
Legitimate Interest — We use website analytics to understand how visitors use our site and improve our content, provided this does not override your privacy rights.
Legal Obligation — In some cases we may be required to collect or retain information to comply with Canadian law.
We do not share your personal information with third parties except in the following circumstances:
Service Providers — We share information with trusted technology partners such as Google and Meta solely to deliver our services. These providers are bound by their own privacy obligations.
Legal Compliance — We may disclose information if required by law, court order, or government authority, or where necessary to protect the rights, property, or safety of DigiBenders, our clients, or the public.
Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this occurs.
We do not sell your personal information. We do not share it for third-party advertising purposes without your explicit consent.
DigiBenders is based in Canada. However, some of the third-party tools we use, including Google Analytics, Meta Pixel, and Webflow, store and process data on servers located in the United States and potentially other countries.
When your information is transferred outside Canada, it becomes subject to the laws of the country where it is stored. We take reasonable contractual steps to ensure these providers maintain appropriate data protection standards.
We retain personal information only as long as necessary for the purposes it was collected:
When retention periods expire, we securely delete or anonymize your information.
Under PIPEDA, you have the following rights regarding your personal information. To exercise any of these rights, contact us at info@digibenders.com.
Right to Access — You can request a copy of the personal information we hold about you.
Right to Correction — You can ask us to correct inaccurate or incomplete information.
Right to Withdraw Consent — Where we rely on consent, you can withdraw it at any time. This will not affect any processing done before withdrawal.
Right to Complain — If you believe we have mishandled your information, you can file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Right to Know — You can ask us what personal information we collect, why we collect it, and who we share it with.
We will respond to all requests within 30 days. We may need to verify your identity before processing your request.
We take the security of your personal information seriously. Our safeguards include:
No method of transmitting or storing data over the internet is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
In the event of a data breach that poses a real risk of significant harm, DigiBenders will:
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us at info@digibenders.com and we will promptly delete it.
Our website may contain links to third-party websites including client sites and external resources. Once you leave digibenders.com, this Privacy Policy no longer applies. We are not responsible for the privacy practices of third-party websites.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we do, we will update the effective date at the top of this page.
Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have any questions or requests related to this Privacy Policy, please contact us:
DigiBenders Inc.
Email: info@digibenders.com
Phone: +1 (506) 651-8919
Contact Page: https://www.digibenders.com/contact
