Costin & Associates is a premier business law firm based in Saint John, New Brunswick. Led by Principal Lawyer Andrew Costin, the firm serves corporate clients, entrepreneurs, and high-net-worth individuals across Atlantic Canada.
The firm needed a brand identity that reflected its reputation for professionalism and discretion, while also modernizing its first point of contact with clients. Traditional reception coverage was limited, and missed calls risked lost opportunities.
We delivered a comprehensive digital transformation for Costin & Associates by combining branding, website design, and AI receptionist integration into one cohesive solution. The updated brand identity established a strong and professional presence, while the new website provided a modern, user-friendly platform to showcase their services. To further enhance client experience, we integrated an AI-powered receptionist system that manages calls, captures leads, and ensures no opportunities are missed. Together, these solutions strengthened the firm’s digital footprint, improved client engagement, and streamlined day-to-day operations.
We developed a refined visual identity for Costin & Associates, including an updated logo, typography, and color palette. The goal was to strike a balance between modernity and authority while preserving a discreet, professional tone. Every design choice was made to resonate with the firm’s core audience of corporate and commercial law clients, conveying trust, stability, and sophistication. The result was a brand identity that communicates credibility and expertise, positioning the firm as a forward-thinking legal partner while maintaining the gravitas expected in high-level business law.
We built a sleek, single-page website for Costin & Associates that highlights the firm’s expertise and professional image. The design is clean and modern, ensuring visitors can quickly understand the firm’s services and credibility at a glance. Optimized for speed, mobile responsiveness, and search engines, the site delivers a smooth experience across devices while strengthening the firm’s online presence. This digital foundation positions Costin & Associates as a trusted, forward-thinking legal partner in Atlantic Canada.
We implemented an AI-powered receptionist and website chatbot to modernize client engagement. The receptionist answers calls instantly, books and confirms appointments, and ensures no inquiry is missed, even after hours. The chatbot handles website questions, captures leads, and provides a consistent digital touchpoint. All communications flow into the firm’s CRM, where the team is notified right away, making follow-ups faster and more reliable while reducing staff workload.
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